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About Bread Basket Catering

It all began in 1989 when friends and family convinced our Head Chef Lily that she had a wonderful talent with food that deserved to be shared.  Lily still truly enjoys creating new and exciting, yet comforting, dishes to satisfy even the most discriminating palates; learning and creating are the greatest joys in her life.

Since opening its doors, The Bread Basket has satisfied customer after customer with Lily’s personal cooking. Each dish is presented with the utmost care to appeal to both your eyes and your taste buds.  Our food and our high standard of service are the reasons why our business has lasted so many years.  We value each and every customer and hope to develop lifelong relationships.

We look forward to catering your event, whether a business luncheon or a life celebration, and are confident that we will be your new favorite caterer for many years to come. 

OUR CATERING POLICY

PAYMENT TERMS

  • FIRST TIME CLIENTS: must be paid at least 24 hours before the event by credit card or must issue a check upon delivery.
  • Payment by clients with credit approval is due fifteen (15) days from the date of the event, unless specifically agreed upon.
  • Orders over $500.00 will require a 50% deposit to hold the date of the event. A signed approval of total charges for the event will be due no later than two weeks prior to the event date. Additional terms and conditions are outlined on the Event Agreement.
  • Estimates must be approved in writing two days prior to the event.
  • A $35.00 fee will be charged for all returned checks.
  • Invoices will be faxed within 2 days following the date of the event. Mailing or emailing of the invoice(s) can be done upon request.

For prompt payment, please let us know how your company prefers your invoice to be submitted. Please inform us if a purchase order number, department number, or any other reference is required for your invoice. This will aid us in reducing costly delays and phone calls.

DELIVERY POLICY & CHARGES

  • We have a one hour delivery window for all orders. If you require an exact time delivery an extra delivery charge will be applied.
  • Weekdays (Mondays - Fridays): There is a minimum purchase of 8 servings.
  • Vegetarian dishes are also a minimum purchase of 6 servings in addition to the above.
  • Weekends (Saturday and Sunday) and Holidays (certain exclusions for holidays may apply): Minimum order of $500.00 on goods and services for delivery. Some exceptions may apply, so ask your Account Executive about details.
  •   Delivery charge(s) will be listed on your estimate summary. The minimum delivery charge is $15.00.

EXPRESS SERVICES

  • One (1) Day Express Order:

      New orders or additions to standing orders placed after 12:00pm (noon) the business day prior to your event may be charged an additional 10% service fee. Availability of certain items may be limited.

  • Same Day Express Order:

      New orders or additions to standing orders placed on the business day of the event may be charged an additional 20% service fee. Availability of certain items may be limited.

  •   Express orders (see above) cannot be cancelled after the order is placed.

CANCELLATION POLICY

  • All cancellations must be received verbally.
  • Cancellations requested 36-48 hours before the event (Weekends and Holidays excluded) will incur a 25% charge, as well as the cost of any special items or services ordered.
  • Cancellations requested 24 to 36 hours before the event (Weekends and Holidays excluded) will incur a 50% charge, as well as the cost of any special items or services ordered.
  • Cancellations requested 12 to 24 hours before the event (Weekends and Holidays excluded) will incur a 75% charge, as well as the cost of any special items or services ordered.
  • Cancellations less than 12 hours before the event incur full charge.
  • Express orders (see above) cannot be cancelled after the order is placed.

FINANCE CHARGES

Accounts extending beyond agreed terms are subject to a 1.5% per month service charge.

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